Business owners know that running a good company is about more than simply providing customers with an excellent product. It’s also important to provide people with a comprehensive experience that will make them want to do business with you. One crucial element of that experience is proper commercial indoor air quality (IAQ). Here are some things that business owners in McKinney, TX should know about how IAQ affects their business.
Customer Health and Safety
Each business’ first concern is to satisfy its customers. For all practical intents and purposes, this is extremely unlikely if those customers are in a low-IAQ environment.
Exposing your customers to low-quality air may trigger symptoms like allergies, watery eyes, an itchy throat, coughing, and sneezing. Those who need to endure such irritation when doing business at your establishment are not likely to think well of you. Not only are such conditions apt to drive away customers and cause them to advise others not to patronize your business, but resulting health problems among your clientele could potentially expose you to the threat of lawsuits in extreme cases.
All in all, low IAQ tends to expose your business to more risk and reduce the amount of revenue it can pull in. Higher IAQ, by contrast, reduces these problems and usually has the opposite effect.
Employee Health, Safety, and Comfort
Business owners must consider their customers as well as their employees. Poor IAQ will have all of the same adverse health effects on your employees as it will have upon your customers, and better IAQ will have the same corresponding positive effects. In fact, these respective negative and positive consequences are likely to be more pronounced in the case of employees than of customers since employees will spend far more time at your business premises than customers will.
When considering this problem from the standpoint of employees, there are some additional factors to bear in mind that simply do not arise in the case of customers. For example, irritated and uncomfortable employees are more likely to quit their jobs and less likely to remain part of your workforce for extended periods of time. As a result, you will have to spend more time, money, and other resources finding and training new employees than you would need if the IAQ at your business was healthier.
Exposure to low-quality air can have significant consequences for one’s health, consequences that grow more severe with the length of one’s exposure. These can include diseases as mild and manageable as a cold as well as ones as life-altering as lung cancer. As a result, you can expect that your employees’ healthcare costs will rise if you neglect to manage the IAQ in your business environment, and you will be the one to foot the bill for this in the form of higher insurance premiums.
Poor IAQ can not only increase the costs associated with your employees but also reduce the benefits they bring to the table. Sick or uncomfortable workers, if they haven’t quit their jobs under the strain of substandard working conditions, are more likely to take sick days or otherwise miss days at work. This will decrease your company’s productivity.
It’s also true that low IAQ can diminish cognitive functioning. This is particularly true with sustained exposure to high levels of certain pollutants. Diminished cognitive functioning will make your workforce less alert and less focused on the task at hand, harming the prospects of your overall organization. High IAQ resulting from installing a device like an air scrubber, on the other hand, can invigorate employees and make them approach their work with renewed zest.
Careful attention to improving your IAQ can lead to a whole host of full-spectrum benefits for businesses that employers around McKinney, TX would do well to pay attention to. To begin realizing these benefits yourself, just call All Service Heating & Air and ask for our indoor air quality services.
Image provided by iStock